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Cancun Airport
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Cancun Customs
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Frequent Asked Questions (FAQ'S)

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Customs Procedures at Cancun Airport

During the inbound flight, you will receive and need to fill out a customs form (Hacienda). After passing through immigration, you collect your bags and proceed to the exit. You will hand the form to the customs agent and press the button on what looks like a traffic light.

A green light means “go” and red means “inspection” in which case, officials perform a quick inspection.

As a rule of thumb you are allowed to bring into Mexico whatever you need for the time period you will be staying in Mexico. You are not allowed to bring food, fruits and/or products that are not “company” packed and sealed. And if you are bringing food or products they are allowed only if you need them because of a special diet or for medical reasons.

The same rule applies to medicine. You are allowed to bring enough medicine for the time period you will be in Mexico. If you are bringing an unusual quantity of medicine please bring a doctor’s prescription just in case you need to prove the medicine is for your own consumption.

Cancun International Airport & Customs Information
Cancun International Airport handles the second largest volume of airport traffic in Mexico. With its new terminal it now receives extremely high scores for its modern facilities and equipment, and above all for its strict security level.
The airport complies with all US FAA specifications.

Passport and Visa Information for Cancun

(For USA & Canada citizens Passport or Birth Certificate)

For USA citizens only:

* Beginning January 23, 2007, ALL persons, including U.S. citizens, traveling by air between the United States and Canada, Mexico, Central and South America, the Caribbean, and Bermuda will be required to present a valid passport, Air NEXUS card, or U.S. Coast Guard Merchant Mariner Document, or an Alien Registration Card, Form I-551, if applicable.

* As early as January 1, 2008, ALL persons, including U.S. citizens, traveling between the U.S. and Canada, Mexico, Central and South America, the Caribbean, and Bermuda by land or sea (including ferries), may be required to present a valid passport or other documents as determined by the Department of Homeland Security. While recent legislative changes permit a later deadline, the Departments of State and Homeland Security are working to meet all requirements as soon as possible. Ample advance notice will be provided to enable the public to obtain passports or passport cards for land/sea entries

Mexico Visa Policy permits citizens of the countries listed below to travel to Mexico without a visa. (FMTTV):

Andorra, Argentina, Australia, Austria, Belgium, Canada, Chile, Costa Rica, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany,Greece, Hong Kong,Hungary, Irland, Island, Israel, Italy, Japan, Latvia, Lienchtestein, Lithuania, Luxemburg, Malta, Monaco, Netherlands, New Zealand, Norway
Poland, Portugal, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweeden, Switzerland, United Kingdom, Urugay, USA,Venezuela

Other Countries:

  • Visa
  • Notify the Mexican Embassy in your country of your visit through your travel agency.
  • Minors traveling alone require notarized written permission from their parents.
  • Airport Departure Tax is approximately $17.00 USD. Children under 2 years of age are exempt.


Address: Calle Nogal Mza 16 Lote 1 Local 3 Smza 43. C.P. 77506. Cancún, Q. Roo. México.
Telephone: From USA and Canada: 011 52 (998) 848 17 80
From Mexico: 01 (998) 848 17 80
International: 52 (998) 848 17 80
Fax: (52-998) 848 14 83


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